You’re considering a La Puente home and want to know whether the city’s changing shuttle system affects the property or your daily plans. The practical answer is that the City Council approved a revised La Puente LINK Shuttle route and a new on-demand microtransit service, but the documents don’t provide readable stop locations, final hours, or a confirmed route map.
There is also a start-date conflict to check before relying on the service. The contract anticipated a December 1, 2026 launch, while a later city page says the changes take effect January 1, 2027.
What did La Puente approve?
La Puente approved, with amendments to fares and insurance requirements, a five-year agreement with Circuit Transit Inc. for a revised fixed-route LINK Shuttle and an on-demand microtransit service.
The Council acted on September 22, 2026, approving the professional services agreement by a 3-0 vote with two members absent. The Council minutes and the underlying agenda materials were scheduled for approval on October 13; the final adopted minutes were not confirmed.
The agreement has a not-to-exceed amount of $3,928,528. The city report says it is paid through the City’s Prop A allocation, which Metro provides monthly. That is transit funding, not a new property tax on owners.
La Puente Municipal Code Section 2.20.090(f) exempted the agreement from competitive bidding because the city classified transit as a professional service. The contract runs for five years from the “Performance Start Date,” meaning the actual public launch. Fees remain unchanged for the first two years, followed by a small annual step after year two.
How will the LINK Shuttle change?
The LINK Shuttle will keep a fixed-route service, but the approved plan revises the route and discontinues the counter-clockwise loop commonly called the Yellow Line.
The agenda report says La Puente currently provides a fixed LINK route throughout the city. It also says the city’s transit programs have experienced declining overall ridership in recent years. Staff proposed the route revision, changed hours, and the addition of microtransit as an updated service model.
The approved LINK fare is $0.50 per ride for seniors and passengers with disabilities. All other LINK riders pay $2.00 per ride.
The documents do not identify stops, streets, operating hours, or a final timetable. The city’s transit changes page points to a flyer for details, and that flyer was not readable here, so check it for routes, hours, and fares. Ask the city before treating a particular property as served by a specific stop.
What is the new microtransit service?
Microtransit will be an on-demand city service for riders ages 16 and older, requested through a mobile app or call center.
The same mobile app is intended to handle LINK tracking or scheduling and microtransit requests. According to the agreement’s scope, microtransit trips can go anywhere citywide and to select outside locations, including Kaiser Baldwin Park, Kaiser West Covina, and Queen of the Valley in West Covina.
The service is intended to provide accessible first-mile and last-mile connections to jobs, transit, healthcare, and other destinations within the approved service area. The agreement refers to a zone and route in Exhibit C, which was not read here. Don’t infer coverage from the purpose statement alone.
The city can change service hours with notice. The agreement also says service is closed on Thanksgiving, Christmas Day, and New Years Day.
What happens to Dial-A-Ride?
Dial-A-Ride will end once microtransit is implemented, according to the city’s confirmation recorded in the September 22 Council minutes.
The existing Dial-A-Ride program serves residents age 55 and older and individuals with disabilities. The report says Dial-A-Ride “will be upgraded to an on-demand Microtransit.”
The minutes record an existing senior and disability fare of $0.25. Under the approved motion, seniors and passengers with disabilities pay $0.50 for a designated medical appointment within a five-mile radius outside the city. Their other microtransit trips cost $1.00. All other eligible riders age 16 and older pay $5.00.
Council discussion specifically raised preserving the five-mile medical coverage. A buyer or owner who depends on that provision should ask the city what counts as a designated medical appointment and how the destination is verified when booking.
When do the changes take effect?
The exact public start date is uncertain because two official city sources give different dates.
Exhibit A to the agreement lists an “Anticipated Performance Start Date” of December 1, 2026. It also calls for an implementation period of about eight to twelve weeks. The city’s transit update page, posted later on October 9, says new routes, the introduction of “Mini-Transit,” and updated hours and fares take effect January 1, 2027.
The later page may reflect an updated schedule, but the documents do not resolve the conflict. Confirm the actual launch date with the city before planning a trip or using transit access as part of a home decision.
City Hall is at 15900 E. Main Street, La Puente. The City Clerk’s Office number published in the agenda notice is (626) 855-1500.
What should a buyer verify?
A buyer should verify the current route map, stop locations, operating hours, booking process, fares, service area, and launch date directly with the city.
Property research should remain separate from the transit announcement. If other records raise questions, review how unpermitted work disclosure works in California and how a supplemental property tax bill can follow a purchase. For land-use context, the city’s mixed-use overlay zone is a separate topic from transit service.
We helped a La Puente buyer who planned to commute without a car and had chosen a home partly because of a nearby transit stop. When the service changes were announced, she wanted to know whether her route, stop or travel time would change. We checked the new service information with her because saying that transit had “improved” did not answer whether her particular commute still worked.
How is the contract monitored?
The city directed staff to monitor the new transportation services and return to the Council with a report in six months.
The contract amount is a ceiling, not a statement that the city will necessarily pay the full figure. Fare revenue reduces the amount the city pays. The Administrative Services Director estimated that the city could potentially save between $62,000 and $156,000, depending on collected fare revenue. That is a potential estimate, not reported savings or a total fare-revenue projection.
Section 6 of the agreement includes suspension and termination provisions. Insurance requirements were amended upward during approval.
The documents don’t say these transit changes will raise or lower home values, rents, or property taxes. Treat claims connecting the program to a property’s future value as unsupported by these sources.
The short version
La Puente approved a revised LINK Shuttle route, the end of the Yellow Line loop, and a new on-demand microtransit service for riders age 16 and older.
Dial-A-Ride is set to stop once microtransit is implemented. Approved fares range from $0.50 to $5.00 per ride, based on service, eligibility, trip purpose, and destination. The city is paying through its monthly Prop A allocation from Metro.
The public launch date still needs confirmation. The contract anticipated December 1, 2026, while the later city page says January 1, 2027. Ask the city for the current route map, stops, hours, service boundaries, booking instructions, and effective date.
This is general information, not legal or tax advice. For a separate look at a property’s estimated value, use the home value tool.
Common questions
When will La Puente's new transit service start?
The contract anticipated December 1, 2026, but a later city page says the changes take effect January 1, 2027. Confirm the current launch date with the city.
What is changing with the La Puente LINK Shuttle?
The approved plan revises the fixed route, discontinues the counter-clockwise Yellow Line loop, changes hours and fares, and adds on-demand microtransit.
Will Dial-A-Ride continue after microtransit begins?
City staff confirmed that Dial-A-Ride would no longer be provided once the new microtransit service was implemented.
How much will the new services cost riders?
Approved fares range from $0.50 to $5.00 per ride, depending on the service, trip, rider eligibility, and destination.
Do the transit changes affect La Puente home values or property taxes?
The city documents do not connect the changes to home values, rents, or property taxes. The agreement is funded with the City's Prop A allocation from Metro.


